Resources & Reviews
There are many ISO 9001 implementation packages and documentation templates that allow you to implement ISO 9001 by yourself but the qualitative differences among them are significant. To help you choose, we are sharing with you our editor reviews, based on our own research and actual user experiences.
9001Simplified claims to be different from other providers by going back to the purpose of ISO 9001 (improve company performance and quality) and providing all the tools needed to set up an ISO 9001:2015 quality management system that adds real business value and that is efficient, non-bureaucratic, and easy to use. In addition, they claim to make the ISO 9001 implementation easy, fast and inexpensive. Needless to say that we wanted to see how all those big promises were holding up in reality.
9001Simplified offers a so-called "ISO 9001 Certification Package". The easy part was to review the content to see if this implementation kit really provided "all the tools needed" as claimed. The package includes a guide book that describes the entire ISO 9001 implementation project step by step. Check. There is an "ISO 9001 Quality Management Manual", which basically combines all needed documentation templates; included are all ISO procedures (actually, there are over 40 procedures and they address every ISO 9001:2015 requirement), the quality policy, a scope statement describing the scope of the QMS, and a process flowchart. We found all the needed documents right there. The included customization instructions are both detailed and complete; in other words, there are enough instructions to customize the templates. Also included are over 45 forms and checklists that cover the entire ISO 9001 system; customization instructions again included. Also included is the "ISO 9001 audit package" complete with audit checklist, auditor instructions and more. Then there is a collection of documents that they call "ISO 9001 certification toolkit". These documents include employee newsletters, registrar evaluation tools and very useful audit preparation tips; these are documents that are not absolutely necessary but that make the ISO 9001 implementation easier. Bravo. And then, interestingly, 9001Simplified adds a template for a quality manual. We were a bit surprised as a quality manual is no longer a requirement of ISO 9001:2015 but upon closer examination, we found their ISO 9001 quality manual to be a beautiful document that could be quite useful in marketing. A nice extra! There are also different training courses, ranging from employee introduction to auditor training, that can be added as part of the package configuration (more about the configuration below). Last but not least, all customers get free customer service which they call "consulting". We tried it out and were surprised by the quality of the response and advice, so the term "consulting" may be quite adequate. All in all, an unusually complete package. Only the actual ISO 9001:2015 standard is not included.
Then there are those unique configuration options - a feature that we haven't seen anywhere else - allowing the customer to configure their ISO 9001 Certification Package according to their needs. One can, for example configure the certification package to be specific to manufacturing companies, to service companies, or both. Companies that have multiple physical locations choose the "multi-site" version. Even the style of the documentation structure can be chosen: companies that want to integrate with ISO 14001 or another ISO standard would choose the "standard structure" version (based on Annex SL), while others might prefer their particularly user-friendly "process structure" version. All in all, we found the configuration options a fantastic feature that leads to easier ISO 9001 implementation and ultimately to a more individualized ISO 9001 system.
Next we evaluated if the documentation templates themselves are really so "business oriented" and efficient. When looking at the procedures templates, one immediately notices how clear the instructions are. Easy to understand. No technical jargon. And, yes, the processes are lean. There are no unnecessary requirements, there are no unnecessary steps, and - if you choose the "process structure" version, they combined certain ISO 9001:2015 requirements so that duplication is eliminated. Impressive. But we also know that even the best templates won't create an ISO 9001 QMS that fits the company if the customization instructions don't provide detailed guidance. In the case of 9001Simplified, the customization instructions are throughout detailed while still easy to use. All in all, yes, their system is uniquely business oriented, and we applaud them for taking this crucial element so serious.
Lastly, we wanted to verify if their system was really so easy, fast and inexpensive. The price of $895 (without adding optional training) is quite competitive. The guidebook is detailed but at the same time also very concise, meaning that it doesn't include text and requirements that don't directly contribute to the ISO 9001 implementation. They also simplify the entire ISO 9001 implementation so that no complicated project plans and charts are required. The 9001Simplified system probably works exceedingly well for a small business, probably also a midsize corporation but large enterprises will likely find it too simplified. With this limitation in mind, ISO 9001 implementation according to their system will require relatively little time and resources, even for people that have no experience with ISO 9001.
Overall, we are impressed and we particularly applaud their commitment to making ISO 9001 a real business tool.
Business Value-Added: (98%)
Ease of Use: (95%)
Advisera sells its ISO 9001 templates under the name 9001Academy. Like all of Advisera's websites, the 9001Academy site appears attractive and professional.
What struck us first when reviewing Advisera is that they put impressive efforts into designing their website and marketing materials but then fell so short in design and layout of their ISO 9001 documentation templates. None of the beautiful design can be found in the templates.
Of course, more important than appearance is the content and usability of the templates and guides. 9001Academy sells several different toolkits, premium, regular, light, plus add-on toolkits for risk management and internal audits. Even their "premium" toolkit contains only 14 procedures - which is less than one third of all ISO 9001:2015 clauses. The remaining 62 of the advertised 76 templates consists of forms and tables; even appendix tables are listed separately. While ISO 9001:2015 doesn't prescribe a minimum number of procedures, we would consider the templates of Advisera / 9001Academy insufficient.
It doesn't come as a surprise that their document control procedure still uses the long discredited "Master List of Documents" (actually, they have one for internal documents and one for external documents). This is just one example of a highly cumbersome system that requires much time to maintain without adding any business value.
Recommendation: Try to look past the beauty of a website or an eloquent sales talk.
Business Value-Added: (26%)
Ease of Use: (78%)
BinaryNine sells ISO 9001 templates on its website ISO9000-Standard.com which illegally infringes on trademarks of the International Organization for Standardization (ISO).
This publisher offers what they call an “outstanding” quality manual. However, we found their quality manual to be a sub-standard ISO 9001 manual that appears to have been developed in an attempt to please auditors but without adding value to the company. We found it to be relatively hard to read, bureaucratic and not user-friendly. The price is high at US$ 199, even when considering that the package includes a PowerPoint presentation. However, the indirect costs to a business may be the most significant if the resulting ISO 9001 system imposes many bureaucratic hurdles rather than streamline business processes.
This company has NOT updated its products to the current ISO 9001:2015 standard.
Business Value-Added: (12%)
Ease of Use: (56%)
Quite frankly, when we saw the name EASY9001, our first reaction was a bit negative and we feared that this company would sacrifice the business value of ISO 9001 for a 'get certified quick' scheme. Well, one shouldn't judge a book by its covers so let's see what we found.
Besides a package to upgrade an ISO 9001:2008 system to meet ISO 9001:2015 requirements, Easy9001 offers just one product, the "All-In-One Easy 9001 Toolkit". We first checked the "all in one" aspect of this ISO 9001 implementation kit and found that it was in fact comprehensive: there are 45 procedures templates which cover the entire spectrum of ISO 9001:2015, there are over 60 additional forms and templates, and there is a detailed project guide. The ISO 9001:2015 is not included, and there are no training options (besides the included PowerPoint training), so for these two reasons it's not quite "all in one".
The easy9001 implementation kit includes many forms and other documentation templates but the most important documents are the procedures. We evaluated them to find out if they were in fact as 'easy' as claimed, and we also checked them for usability, effectiveness and business value-added. The 'easy' part is definitely noticeable throughout. They designed their procedures for both ease of customization and ease of use later on - which was a positive surprise given our initial bias. The easy9001 customization instructions are good and allow for rather 'easy' customization in a variety of business situations and industries. All procedures are set up to be useful for both service and manufacturing businesses. All in all, the procedures templates and customization instructions will allow you to create an effective ISO 9001 QMS that also adds business value - though this important aspect was apparently not the priority for easy9001. Easy9001.com justifies this by arguing that the most important goal is to quickly achieve ISO 9001 certification, and that after successful certification, the utilization of this ISO 9001 system will automatically lead to process improvements which bring along the business value-added. Though we are strong believers in utilizing ISO 9001 as a business improvement tool, we will accept this approach of easy9001.com.
The project guide that's part of the All-In-One Easy 9001 Toolkit is complete as well as practical. Anybody should be able to follow the clearly described implementation steps. The project guide also references the numerous other implementation tools included making their usage quite obvious. As mentioned earlier, there are numerous additional documents, forms and tools, including the documents necessary to set up an internal ISO 9001 audit program, and a PowerPoint presentation for staff training. Many of the components of the implementation toolkit are rather unique and useful, like for example the "Insider Secrets for a Successful ISO 9001 Certification Audit": when it comes to passing the ISO 9001 certification audit, these secrets alone could be worth the price of the entire toolkit!
Even if you are not going to purchase their All-In-One Easy 9001 Toolkit, we recommend reviewing their website and their Easy Steps to ISO 9001 page because it gives an excellent overview of the necessary steps to reach ISO 9001 certification.
The result of our evaluation: good for easy and quick ISO 9001 certification, acceptable for business value-added. Based on our simulated ISO 9001 implementation at a small manufacturing company, we think that even an absolute beginner can achieve ISO 9001 certification in only two months.
Business Value-Added: (80%)
Ease of Use: (98%)
Epsilon Quality sells its ISO 9001 templates under various names and websites, including: epsilonquality.com, iso9001consultant.com, 9001certification.com, isoqualitymanuals.com. Several of these websites illegally infringe on trademarks of the International Organization for Standardization (ISO).
Reviewing their websites lowered our expectations about their ISO 9001 documents and instructions as their websites include a spectrum of inconsistencies, factual misrepresentations, misguided advice and errors; one site even plagiarized the design and product descriptions from one of their competitors!
Now to their products: Epsilon Quality offers an ISO 9001 quality manual template called "Quality Control Manual", a set of ISO 9001 quality procedures that are combined in their "Quality Systems Manual" and a package containing these two templates which they call "Complete Documentation Program". In addition, they offer the option - at a significant cost - to fully customize all templates for their customers. While we have not reviewed this option, we are more than dubious as the template approach to ISO 9001 implementation can only work if the customization is done by an individual intimately familiar with the company, its business processes and its culture. In our opinion, Epsilon's approach will lead to an ISO 9001 quality management system that won't fit the company and that will become an expensive burden.
The procedures described in their documentation templates are not intuitive and bureaucratic; the procedures are written in a style that is difficult to understand for anybody but ISO 9001 experts. Instead of focusing on the intent and the words of ISO 9001:2015, these templates include unnecessary requirements (for example, to maintain a master list of documents) that are time-consuming to follow, that add no value, and that provide additional opportunities to fail the ISO 9001:2015 certification audit.
Epsilon Quality advertises one particular feature: color coded sections. At first glance, using different colors to identify different sections seems to be a unique and appealing feature. In daily practice, however, the color coding offers little help in using the manual; instead, it adds an unnecessary, burdensome and time-consuming requirement when it comes to maintaining and updating the ISO 9001 documentation. Furthermore, color-coded instructions and records require expensive color-printing to be useful as hardcopies.
It also should be noted that the Complete Documentation Program does NOT include an implementation guide, nor audit materials, nor training materials, nor any of the many other materials necessary when implementing ISO 9001.
Prices appear to be reasonable and similar to those of other ISO 9001 providers reviewed by us. However, prices in the shopping cart are higher than advertised prices, and their "scholarship" option to receive discounts is obscure and utterly misleading. Due to the low quality of their templates and the lack of support materials and features, we consider Epsilon Quality's products poor value.
Please be also aware that the "ISO 9001 certification" that Epsilon Quality is offering through its ISO Accreditation Service (isoaccreditationservice.com) is a non-accredited certification that is generally recognized as sham. Advertising such a certification could deter your customers and have a negative effect on your company.
Business Value-Added: (31%)
Ease of Use: (48%)
Everise sells its ISO 9001 templates on several websites including: iso9001store.com and iso9001-standard.us. These websites illegally infringe on trademarks of the International Organization for Standardization (ISO).
ISO9001Store.com offers a documentation template called "ISO 9001 Template" which consists of a template for the ISO 9001 quality manual, templates for the quality procedures and several forms templates. Though the ISO 9001 Store advertises that the templates are easy to customize, we found the opposite: the templates seem to be merely copies of the ISO 9001 documentation of a manufacturing business. This, of course, makes a big difference as it is more likely than not that these documents will not fit your own company. To make matters worse, the ISO 9001 Template lacks detailed customization instructions that would be crucial in adapting their documentation to fit your company. Furthermore, The ISO 9001 Store doesn't even provide customer support by ISO 9001 specialists. The combination of these factors will likely lead to failure for any company trying to base their ISO 9001 system on these templates.
The ISO 9001 documentation itself contains a separate quality manual and procedures. The layout and structure is average and useable. However, the content calls for several cumbersome and time-consuming activities that are not required by ISO 9001:2015 and that add no business value (for example, maintaining a master list of documents). The resulting ISO 9001 quality management system would not be a tool to increase business processes and efficiency; on the contrary, the resulting ISO system would be an expensive burden on your company and a drag on its efficiency.
While the relatively low price of the ISO 9001 Template may be tempting, the time spent trying to use these templates and the decreased efficiency imposed on your company will be lead to significant costs to your business. As a funny side note, the ISO9001Store tries to make their products more appealing by adding bizarre bonus materials, such as an e-guide to selling time shares and an e-book with the title "How to get rich over night".
The bottom line is that the products of the 9001 Store are inadequate to set up an ISO 9001 quality management system.
Business Value-Added: (36%)
Ease of Use: (13%)
Forms 'n' More offers not only forms but also templates for an ISO 9001 procedures manual called "Quality plus Procedures Manual" and an ISO 9001 quality manual called "Quality Manual". However, they don't offer an ISO 9001 implementation package, nor do they offer a project guide for the ISO 9001 implementation. We reviewed both documentation templates.
First of all, the "Quality Manual" is a no-frills template for an optional ISO 9001 quality manual (without procedures), which is no longer required under ISO 9001:2015. The "Quality plus Procedures Manual" includes over 25 procedures covering just over half of all ISO 9001:2015 clauses. We were particularly disappointed by the procedures for the new ISO 9001:2015 requirements (for example, risk-based thinking and context of the organization) as those procedures are very thin; in fact, they appear to be more of a rewrite of the actual ISO 9001:2015 requirements rather than contain instructive and workable processes. The included customization instructions are not detailed enough for a variety of business situations. As a result, these procedures templates will not suffice as basis of a business-friendly ISO 9001 QMS.
Business Value-Added: (54%)
Ease of Customization: (62%)
Oxebridge is a consulting company that provides a free template kit in order to prove that, in their own words, "template kits suck" - and, naturally, that their consulting services are needed instead.
We have to let this sink in for a moment: even the author admits that their template kit "sucks", so who would want to base their company's ISO 9001 quality management system and operating processes on such a product? Things get even worse when understanding the reason for a consulting company to give away a free template kit: the user is to invest enough time and efforts in this template kit that, once they inevitably get stuck, they will need to hire Oxebridge to provide consulting services and help them out.
We personally find this marketing approach quite repulsive. Nevertheless, we reviewed their template kit to find out if it really "sucks" as claimed.
At first glance, this template kit appears quite useful. However, once we started using it in a small business simulation, we soon realized that there are several problems with it. For one, the procedures appear complicated and complex but at further investigation, we found them to be heavy on words and light on content. Many procedures lack any actionable content and instructions but appear more like re-written ISO 9001 requirements. And then there are ISO 9001:2015 requirements that are not addressed at all. The documentation template is structured in a peculiar way, combining some ISO 9001:2015 requirements and mixing up others in seemingly random fashion; this structure not only makes the ISO 9001 documentation difficult to use but also hides the other shortcomings for longer. Consequently, users may realize these various problems only after spending significant time and efforts customizing the template.
The customization instructions of this template kit are reduced to generic customization tasks such as instructions on how to "find and replace" using a separate software program. The crucial instructions needed to customize the template to make it fit a company's individual circumstances are completely missing. For this reason, the template is very difficult to modify and make it work for one's own company. To add insult to injury, the second to the last page contains a picture of a hand trapped in various mouse traps, a big header asking "Need Help?" followed by "We told you template kits suck" and - of course - Oxebridge informing that one now needed their consulting services to continue. Nice! The last page is a full-page advertisement for "the world's first book on implementing ISO 9001 that comes with an adult language warning". How appropriate!
Recommendation: If your company is looking for an ISO 9001 implementation package, we suggest to use one that doesn't "suck", and to remember that "free" can be very expensive in the end! If your company is looking for consulting services, you may want to select an ISO 9000 consultant who is straight forward with their services and fees.
Business Value-Added: (58%)
Ease of Use: (7%)
Value/Price: N/A (cannot rate)
Note that the following review is for ISO 9001:2008 materials as this company hasn't updated their offerings yet.
SOP Templates sells a so-called "ISO 9001:2008 Complete Package" of which the company claims that it is the best, complete ISO 9001 certification package on the planet. Let's look at this claim and the product in more detail.
Looking at the content of this package, we found that it lacks not only some necessary ISO 9001 templates, for example the quality policy, but it also lacks guidelines, a project guide and customization instructions for the templates. Without these instructions, anybody but ISO 9001 experts would find themselves at a loss on how to use the documentation templates.
The lack of instructions may not be coincidental as SOP Templates is also advertising their consulting services. It appears that SOP Templates is one of many consulting companies that market an ISO 9001 certification package at a low price as a ploy to sell their consulting services later on.
Looking at the quality of the "ISO 9001:2008 Complete Package", it turns out that their so called operating procedures are not really procedures but more of a rewrite of the ISO 9001:2008 standard itself. In order to make these documents user-friendly and qualify as ISO 9001 procedures, significant changes would be necessary.
The included quality system forms are partially useful after some major modifications. The included "Master Document List" is a relic from a 20-year old version of the ISO 9001 standard (ISO 9001:1994); however, a master list is no longer required nor is it recommended because it has shown to be of little practical use and one of the most notorious sources of audit non-compliances.
If your company is looking for an ISO 9001 implementation package, we recommend to look elsewhere for a better and more complete solution.
Business Value-Added: (36%)
Ease of Use: (24%)
QualityManualTemplates offers an "ISO 9001:2015 Certification Package" as well as individual templates, forms and guides (in fact, you can even purchase an individual form from them). Let's take a closer look at the certification package and see if it really makes "ISO 9001 certification easy even for beginners".
The certification package is rather complete with extensive documentation templates (the over 40 procedures cover all ISO 9001:2015 requirements), an "essential forms package", which includes 23 forms that go hand in hand with the procedures, an audit package, a gap analysis checklist, a project guide and extensive customization instructions for the templates. All in all, rather comprehensive though some forms (for example, design planning, engineering changes) are missing. Also, the ISO 9001:2015 standard is not included.
The procedures templates are well written, their layout is pleasing and clear, and the described processes are straight-forward. The procedures generally strike the right level of detail. Only the design related procedures are rather weak and thin, which make this ISO 9001 template less than optimal for companies that are involved in design activities. Other than that, all procedures are integrated into the "process oriented" ISO 9001 procedures manual, which is a well structured document that doesn't follow the structure and numbering system of ISO 9001:2015 but a so-called process structure. This process structure is intuitive and easy to use but it may not be ideal for companies that want to integrate ISO 9001 with another ISO standard; for those companies, we recommend the regular quality & procedures manual that QualityManualTemplates offers. The customization instructions are detailed and well balanced, making them easy to use in a wide range of different circumstances. Most companies (with the exception of companies involved in design activities) will be able to customize the templates to their needs without difficulties.
The included project guide is a good tool to use, and yes, even beginners should be able to follow the clear instructions. The project guide is one of the most comprehensive guides we have seen for its extensive appendix which even includes an "executive overview of ISO 9001:2015".
All in all, the QualityManualTemplates products are good, solid tools to set up a good ISO 9001 QMS; the price is attractive.
Business Value-Added: (84%)
Ease of Use: (82%)
More ISO 9001 documentation templates and implementation packages
We hope that our reviews will help you make the best purchase decision when selecting ISO 9001 manuals, documentation templates and implementation packages. However, we realize that there are also other ISO 9001 templates and packages that we haven't reviewed yet due to a lack of resources or because their publishers prevent us from publishing a review of their products. If you consider a product not included in our reviews, please see our tips in How to Select Good ISO 9001 Templates.
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good documentation templates and implementation packages, please send us feedback.
There are many forms and checklists for ISO 9001 compliance but the differences among them are significant. To help you choose, we are sharing with you our editor reviews, based on our own research and actual user experiences.
9001Simplified offers a collection of 46 important ISO 9001 forms and checklists. These are the forms that are also referenced in 9001Simplified's procedures template. The forms include process definition, risk management, corrective and preventive action, gap analysis, record retention guide and other crucial ISO 9001 forms. All forms are professionally laid out, easy to use, and also easy to customize. The forms are not only first-rate but also an excellent value!
Business Value-Added: (97%)
Ease of Use: (91%)
Everise sells its ISO 9001 templates on several websites including: iso9001store.com and iso9001-standard.us. These websites illegally infringe on trademarks of the International Organization for Standardization (ISO).
The ISO 9001 Store offers a package of 33 ISO 9001 forms. Unfortunately many forms are irrelevant to an efficient ISO 9001 system (for example, an efficient ISO 9001 system would not include these three forms: Document Issue Record, Request For Uncontrolled Document, Document Change Notice), others just are unnecessarily complicated, and others again would be better combined into a single form. Also, some of the most important ISO 9001 forms are not included (for example, there is no Management Review form).
ISO 9001 forms shouldn't require much customization, however, the forms offered by the 9001 Store will not fit the majority of companies without significant and time-consuming modifications. The lack of customer support at this store makes their products even less useful.
The bottom line is that the forms offered by the 9001 Store are incomplete and offer little value.
Business Value-Added: (50%)
Ease of Use: (21%)
The Forms 'n' More online store offers a good selection of ISO 9001 forms and checklists. Be aware that several forms that are an important part of any ISO 9001 system are listed under the "HR Forms" section rather than the "ISO 9000 Forms" section. The appearance of the forms is generally good. However, most forms cannot be easily filled out in electronic format (typing on them causes the entire layout to change) making their forms cumbersome for any company that doesn't use hard copies. Another drawback is that some forms require duplicate data which is another usability and efficiency issue.
Business Value-Added: (60%)
Ease of Use: (51%)
QualityManualTemplates offers 23 essential ISO 9001 forms, each of which is professionally designed and easy to customize (good and detailed customization instructions are included). Most importantly, these forms are easy to use and quite business-friendly. Each form is available individually but their "ISO 9001:2015 Essential Forms Package", which includes all 23 forms, presents a better value.
Business Value-Added: (85%)
Ease of Use: (95%)
More ISO 9001 forms and checklists
We hope that our reviews will help you make the best decision when purchasing forms and checklists for ISO 9001 compliance. However, we realize that there are also other forms and checklists that we haven't reviewed yet due to a lack of resources or because their publishers prevent us from publishing a review of their products. If you consider a product not included in our reviews, please see our tips in How to Select Good ISO 9001 Templates.
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good forms and checklists, please send us feedback.
ISO 9001 guides are typically part of ISO 9001 implementation packages. For those of you who prefer to implement ISO 9001 in house without the use of an implementation package, we recommend to check Amazon and other online bookstores for books on ISO 9001 and read the user reviews. Other than that, we are happy to share with you our editor review below.
QualityManualTemplates is the only publisher of ISO 9001 implementation packages and templates that offers a separate ISO 9001 project guide for those that prefer implementing ISO 9001 without the use of their implementation kit. We already reviewed this project guide as part of the "ISO 9001:2015 Certification Package" but for the purpose of this review, we wanted to see how the project guide could be used separately.
First of all, the QualityManualTemplates project guide is a good tool with clear, practical instructions. Each implementation step is described in a way that makes its practical implementation straight-forward. The project guide streamlines the implementation project; there are no task forces and committees, not even Gantt Charts. This simple approach will work well for small companies. Apart from the more academic books available on Amazon etc, this praxis-oriented project guide is one of the most comprehensive guides we have seen for its extensive appendix which even includes an "executive overview of ISO 9001:2015".
This project guide can be used alone and without the templates and materials of QualityManualTemplates for small companies. However, it is definitely geared towards the use of the templates, forms and tools offered by QualityManualTemplates.
In our opinion, this ISO 9001 project guide is best used either as part of the implementation package or at least in conjunction with some of the documentation templates offered by QualityManualTemplates. The project guide will also be useful to gain an overview of the implementation project.
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good documentation guides and implementation tools, please send us feedback.
There are many providers of ISO 9001 training in the form of traditional classes (public and on-site), online courses and video training programs. To help you select the ISO 9001 courses that are best for your company's individual circumstances, we are sharing with you our editor reviews which are based on our own research and actual user experiences.
StandardsCourses.com offers ISO 9001 training in two unconventional formats:
Online courses (interactive courses that are internet-based)
With either choice you can take their ISO 9001 training conveniently at your company without the expense of traveling to public classes or hiring an instructor. StandardCourses uses the e-Learning online format for their intensive courses, and the DVD Course format for the training of groups of employees (for example, to give an introduction to ISO 9001).
We found their DVD training not only informative but also enjoyable, which in turn makes the training more effective. The video courses are rather short at 20-30 minutes, which we consider just the right length to be used in employee meetings. There are, however, accompanying learning guides, so the video presentation could be periodically paused for short quizzes.
The online courses are designed for individuals. The learner proceeds through the course and the course content adjusts according to the progress of the learner. There are also practical examples that enable the learner to easily connect the ISO 9001 requirements to the operations of their own company, while the summaries and quizzes contribute to retaining the study materials.
All courses have been approved by the 9001 Council for their high quality in terms of content and teaching style. This is actually not surprising as these ISO 9001 courses have been created by some of the most respected ISO 9001 experts including Jack West and Charles Cianfrani.
Plexus Training offers public courses at conference centers and hotels, as well as customized courses onsite at any company. Plexus Training has an excellent interactive training approach, knowledgeable teachers, and a world reputation. If you are interested in traditional training classes, Plexus Training is a good choice.
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good ISO 9001 training, please send us feedback.
There are many sources of information on ISO 9001 on the internet. Most publishers of ISO 9001 implementation packages, most ISO 9001 consultants and even ISO 9001 registrars publish much information on their websites. Some of the best sources of information are shown here.
This well-respected ISO 9001 discussion forum has been closed. We will notify you on this site once Elsmar Cove reopens or once a similar forum replaces Elsmar Cove.
This is the official ISO website. Here you'll find information on the organization, on the ISO 9000 standards series, as well as on other ISO standards. You can also find links to national quality bodies (like ANSI for the USA). The site is a bit hard to navigate, and most articles tend to be a bit dry and technical. To make it easier for you to find what you need, here are some useful links:
Wikipedia is a free encyclopedia with content provided and updated by its users. Wikipedia provides some interesting information about the history of the ISO 9000 standards series, about the different ISO 9000 revisions, about certification and auditing, and about industry specific versions; there is also a discussion on some of the criticism concerning the ISO 9000 standards series. Great information that's hard to find anywhere else!
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good sources of information on ISO 9001, please send us feedback.
Selecting an ISO 9001 registrar that fits your individual circumstances is important. There are many criteria but the most important one is the registrar's accreditation.
You will easily find numerous local ISO 9001 registrars in your city (or a nearby large city) - just conduct an internet search. As the first selection criteria, verify that the ISO 9001 registrar is accredited by your country's accreditation board. Be aware of registrars without accreditation - their services and certification will have no value!
ISO Accreditation Service (IAS) offers ISO 9001 certification without accreditation – in other words, a sham ISO 9001 certification. We would like to caution you using such a “certification” in marketing as it will likely backfire and expose the holder of such a certificate as untrustworthy or even unethical.
You may also want to consider one of the large international ISO 9001 registrars, particularly if your company has offices or facilities in different cities or countries. The following are some well known international registrars:
Det Norske Veritas (DNV) is one of the worlds largest certification and accreditation companies. We have had excellent experience with their auditors. Also, pricing is very competitive. If your company has operations throughout the world, you will especially appreciate that DNV has local auditors in many regions and countries.
BSI Global is a large ISO 9001 certification company with offices in over 100 countries.
TUV Cert offers ISO 9001 certification services worldwide.
We welcome your feedback and input: if you would like to share your own experience or if you have suggestions for other good ISO 9001 registrars, please send us feedback.