Since 1998 the 9001Council has been dedicated to promoting ISO 9001 as a tool for increased quality, customer satisfaction and business process efficiency. Our Executive Committee forms the heart of the Council and as of mid-2018 has a combined experience of more than 130 years. We also work closely with Council members, whose case studies of real-world ISO implementation are an invaluable counterpart to our own research and analysis.
The public section of this website is intended to be a platform for practical information and advice on ISO 9001 and its implementation. We hope the resources contained herein will help alleviate many of the difficulties which companies encounter on their journey towards ISO 9001 certification.
Membership is open to ISO 9001 professionals and senior executives responsible for implementing and managing their company's Quality Management System. As of mid-2018 we have upgraded our forum software and internal messaging systems, and in the near future will start accepting new membership applications. We will post details of our revised membership plans (including fees and payment options) in the coming months. We are also developing an API that will allow Council members to access real-time information across a range of platforms and devices.
Please note that membership renewal options for existing Council members will remain unchanged. If you have any questions, contact customer support, quoting your account details and ref #renewal.
Our mission is to help organizations worldwide improve their quality, customer satisfaction and business processes efficiency by implementing an effective ISO 9001 Quality Management System (QMS). We will accomplish this through
support for Council members,
public information, practical tips and advice about ISO 9001,
research, analysis and engagement with relevant industry groups.
We will pursue our goals with honesty and integrity.
Our research consistently shows a number of key problems that arise when implementing an ISO 9001 QMS. We address these problems with practical solutions that organizations worldwide can apply to fully benefit from ISO 9001, while saving resources at the same time.
Key problem 1: Misconceptions about the Standard cause companies to take a wrong approach to ISO 9001 implementation.
Our solution: We offer valuable information about ISO 9001 and its implementation, which hopefully will enable you to start out in the right direction.
Key problem 2: Companies spend unnecessarily large amounts of time and money on their implementation.
Our solution: For many small and mid-size companies the use of ISO 9000 consultants is not the ideal way to implement a QMS. Instead, those companies can successfully implement ISO 9001 in-house using good documentation templates. Refer to our editorial on ISO 9001 documentation templates for information and recommendations.
Key problem 3: Use of bad documentation templates, particularly templates that create inefficient ISO 9001:2015 systems.
Our solution: In our reviews section we examine templates and other implementation tools. We also provide tips on how to choose materials that we have not yet reviewed.
Key problem 4: Companies merely see ISO 9001 as a marketing tool and fail to realize its full potential.
Our solution: We provide information to help clarify the various benefits that companies typically accrue after successfully implementing an ISO 9001 system. Our product reviews also explicitly take into account the aspect of business value-added.
Key problem 5: Following outdated and obsolete ISO 9001 books and templates.
Our solution: Be aware that many ISO 9001 books and documentation templates pertain to former revisions of the Standard. These materials are obsolete and for practical purposes must be avoided. Additionally, some older materials have merely been tweaked so that they appear to fit the requirements of the ISO 9001:2015 revision. The result of this "tweaking" is generally inadequate. Refer to our reviews section for advice on how to avoid obsolete material.
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