The 9001Council is a nonprofit organization that offers information and advice to support your company's ISO 9001 implementation and certification. Since 1998 the 9001Council has been dedicated to promoting ISO 9001 as a tool for increased quality, customer satisfaction and business process efficiency.
Our Executive Committee forms the heart of the Council and as of mid-2018 has a combined experience of more than 130 years. We also work closely with Council members, whose case studies of real-world ISO 9001 implementation are an invaluable counterpart to our own research and analysis.
Executive Committee Structure
Support for 9001Council members
Liaison with public, registrars and accreditation boards
Strategic planning and management
Mr. Oettinger has been overseeing the operations of the 9001Council as Managing Director and Chairman of the Steering Committee since 2014. Mr. Oettinger's leadership has facilitated the expansion of the Council, with increased focus on research and analysis, as well as development of membership services. Mr. Oettinger is an expert in management systems standards, mainly ISO 9001 and ISO 14001, and process efficiency. He is married with two teenage daughters, both of whom are studying international law at the University of Geneva.
Director of Member Services
Mr. Hofer is responsible for membership services, including administration, systems and resources, and serves as the contact person for Council members. Mr. Hofer is also part of our editorial team, involved in research and analysis, and manages the content of this website. Mr. Hofer has an extensive background in ISO 9001 and quality management, and continues to pursue his career as an efficiency expert and independent business consultant.
The 9001Council is funded through membership fees, donations and grants. We dot not accept advertisements.
Membership is open to quality professionals, senior executives and individuals responsible for implementing and managing their company's Quality Management System, as well as public and private organizations. We are currently not accepting new members as we have reached capacity. For more information, please see our membership page.
Our mission is to help organizations worldwide improve their quality, customer satisfaction and business processes efficiency by implementing an effective ISO 9001 Quality Management System (QMS). We will accomplish this through
support for Council members,
public information, practical tips and advice about ISO 9001,
research, analysis and engagement with relevant industry groups.
We will pursue our goals with honesty and integrity.
Our research consistently shows a number of key problems that arise when implementing an ISO 9001 QMS. We address these problems with practical solutions that organizations worldwide can apply to fully benefit from ISO 9001, while saving resources at the same time.
Key problem 1: Misconceptions about the Standard cause companies to take a wrong approach to ISO 9001 implementation.
Our solution: We offer valuable information about ISO 9001 and its implementation, which hopefully will enable you to start out in the right direction.
Key problem 2: Companies spend unnecessarily large amounts of time and money on their implementation.
Our solution: For many small and mid-size companies the use of ISO 9000 consultants is not the ideal way to implement a QMS. We share case studies, tips and recommendations on how such companies can successfully implement ISO 9001 at a small budget in-house.
Key problem 3: Companies base their QMS on cumbersome documentation templates that create inefficient ISO 9001 systems.
Our solution: We share our research into the pros and cons of documentation templates, implementation kits and other implementation tools. We also share our own reviews as well as detailed guidelines on how anybody can conduct a review prior to investing time and money.
Key problem 4: Companies merely see ISO 9001 as a marketing tool and fail to realize its full potential.
Our solution: We provide information, research and analysis to help clarify the various benefits that companies typically accrue after implementing an effective ISO 9001 system.
Key problem 5: Following incorrect, obsolete or misleading advice on ISO 9001.
Our solution: We share in-depth information and research, useful recommendations and practical warnings so that you don't build your QMS on the wrong foundation or fall victim to marketing gimmicks.
The public section of this website is intended to be a platform for practical information and advice on ISO 9001 and its implementation. The articles published on this website are based on our own experience, research and analysis. We hope the resources contained herein will help alleviate many of the difficulties that companies encounter on their journey towards ISO 9001 certification.